Welcome to Texas Coastal Bank.

YOUR RIGHT TO PRIVACY
IMPORTANT INFORMATION TO KNOW

YOUR PRIVACY IS IMPORTANT TO US

You provide important information about yourself in a variety of businesses and organizations. The same is true when you do business with our financial institution. You’re asked to provide us with certain personal information that helps us give you better service and complete your transactions more effectively.

We work diligently to safeguard the information you give to us. In fact, we developed the following policies to ensure your confidentiality and maintain your confidence in our institution. These policies detail the strict standards we have in place. For this reason, we ask you to please read the following information carefully.

NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS

We, our and us, when used in this notice, mean Texas Coastal Bank.

This is our privacy notice for our customers. When we use the words “you” and “your” we mean the following types of customers:

All of our consumer customers who have a continuing relationship with us, such as:

Deposit account
Loan account
Safe deposit box
Savings bonds

We will tell you the sources for nonpublic personal information we collect on our customers. We will tell you what measures we take to secure this information.

We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A non-affiliated third party is a company that is not an affiliate of ours.

THE INFORMATION THAT WE COLLECT

We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications and other forms
Information about your transactions with us
Information about your transactions with our affiliates
Information about your transactions with non-affiliated third parties
Information from a consumer reporting agency

INFORMATION WE DISCLOSE ABOUT YOU

We do NOT disclose any nonpublic personal information about you to anyone, except as permitted by law.

THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR NONPUBLIC PERSONAL INFORMATION

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

NONPUBLIC PERSONAL INFORMATION AND FORMER CUSTOMERS

We do not disclose nonpublic personal information about former customers, except as permitted by law.

HOW TO FILE COMPLAINTS

Texas Coastal Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Texas Coastal Bank should contact the Texas Department of Banking through one of the means indicated below:

In person or U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294

Telephone No.: (877) 276-5554

Fax No.: (512) 475-1313

E-mail: consumer.complaints@banking.state.tx.us

Website: www.banking.state.tx.us

COMO HACER UNA QUEJA

Texas Coastal Bank se carga bajo leyes del estado de Tejas y al lado del estado la ley está conforme a descuido regulador por el departamento de Tejas de las actividades bancarias. Cualquier consumidor que desea hacer una queja contra Texas Coastal Bank debe entrar en contacto con el departamento de Tejas por uno de los medios indicados abajo:

En persona o por correo en Estados Unidos envíe:
2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294

Numero de Telephono:    (877) 276-5554

Numero de Fax:    (512) 475-1313

Correo electronico:    consumer.complaints@banking.state.tx.us

Web site:    www.banking.state.tx.us

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